Docs Ramom School Common Issues & Troubleshooting

Posted on 2024-09-05

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Posted on 2024-07-12

If you are facing this type of error while printing Admit Card, Exam Result, Certificates from Front-end then just change the below setting. You need to check below configuration is set properly.Go To Settings->Global Settings and must you should select CMS Default Branch.

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PWA Not Working

2 Out of 2 Found Helpful
Posted on 2024-07-03

How to configure PWA (Progressive Web Application)? For changing pwa app icon, color theme, name follow below instruction: SSL certificate is required for PWA. To change the app icons, go to the "uploads/appIcons/" folder in the main directory. There, you'll find icons of different sizes. Just upload your preferred icons using the sizes, name...

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Invalid Purchase Code Showing

1 Out of 1 Found Helpful
Posted on 2024-07-03

Invalid purchase code shows sometimes due to unusual network IP, In this case you can wait some time or change your network and try again.If the problem is encountered during installation, make sure you use your codecanyon.net account username as Username field. Ex. Ramomcoder (Email address cannot be used).If you still face the same problem, ...

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Cron Job Setup in cPanel

2 Out of 3 Found Helpful
Posted on 2024-07-02

Cron Jobs is required to be set up for Ramom School, if you want  Scheduled Email/SMS,  Scheduled Homework, Fees Reminder will work automatically.Step 1Log in: Go to Settings >  Cron Job  and click  Re-generate API Key button. It will be used to configure Cron Job in cPanel. Now a new secret key will be created. Step 2: Log in to cPanelLog in:...

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Email Configuration / Unable To Send

0 Out of 1 Found Helpful
Posted on 2024-06-21

In order to configure the send email feature in Ramom School navigate to Settings->School Settings->Email Settings.Email Protocol PHP Mail, SMTP Mail(PHPMailer). It’s highly recommended to configure the SMTP(PHPMailer) protocol for sending emails. Setting up SMTP (Simple Mail Transfer Protocol) for email involves configuring your email clien...

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How To Enable SSL

1 Out of 2 Found Helpful
Posted on 2024-06-19

If you want to force it you will need to add suitable .htaccess code to fit for your needs. You can try this one and should work good: RewriteEngine On RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*)$ index.php/$1 [L] RewriteCond %{HTTPS} off RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} ...

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Logo Is Not Updating

0 Out of 6 Found Helpful
Posted on 2024-06-19

After updating logo if you are still seeing old logo then maybe is browser cache issue. Logo / pictures upload then hard refresh/clear browser cache in your browser. Ex: Press the combination on the keyboard : “CTRL + F5” for Mozilla Firefox, “Ctrl + Shift + R” for Chrome browser or go to setting to clear your browser cache.

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Posted on 2024-06-19

If you are getting 404 or Page not found error during installation the following possible reasons could be behind it :Make sure that the .htaccess file is present in your Ramom School hosting directory. By default .htaccess files are hidden in cPanel, you can enable visible .(dot) hidden files from cpanel file manager setting option.URL Rewrit...

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